SG Auto Assist Offers 24/7 Car Roadside Assistance in India

Terms & Conditions

• We will help you jumpstart the vehicle if your covered vehicle doesn’t start because of discharged battery issues.
• In case the keys of your vehicle get lost or damaged then you can dial our car helpline number and we will help you get the keys from your residence after furnishing relevant documents. In case, if the keys can’t get replaced then we can arrange another set of keys. This service is restricted and applicable within the limits of the city.
• The technician will help you get the key out of your car using regular measures or he might break the glass with the consent of the customer to retrieve your keys back.
• If on-site repair is not feasible then our emergency car assistance will tow your vehicle to the near workshop.
• Our estimated arrival time will be 45 minutes within the city and 120 minutes for outside locations. In the case of Force Majeure events, ETA will increase.
• On account of misrepresentation, abusive behavior, malicious intent, or refusal to adhere to our Terms & Conditions, we can refuse to provide our services.
• Our lifetime plans will be valid until 10 years from the date of registration.
• Cancellation/ Refund Policy- Once you apply for the cancellation of any subscription then it might take a maximum of 2-5 days. After this, we will cancel the order & initiate the refund process & you will be notified by the email.
• We apologize for any inconvenience that you have faced and for the decision of cancellation of your subscription. The documents will explain to you the procedure to follow whenever you want to cancel the package. You can also go through the guidelines regarding the refund of money.
• We provide roadside assistance services across all the regions of India except Jammu & Kashmir, Assam, Mizoram, Manipur, Nagaland, Tripura, Meghalaya, Sikkim, Arunachal, Pradesh, and Manipur.
• Our roadside assistance service package is for the covered vehicle only for the period of 1, 2 or 4 years according to your plan from the date of activation.
• We recommend you to paste the sticker on the vehicle and provide the card to avail of our services.
• The package is applicable only to the non-commercial and private vehicles that are not more than 10 years old.

Frequently Asked Questions